Privacy Policy

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Introduction

At The Fulfilment Foundry, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data when you visit our website or interact with us.

Information We Collect

We may collect and process the following data:

• Personal Information: Information you provide when filling in forms on our website, such as your name, email address, and phone number.
• Usage Data: Details of your visits to our website, including traffic data, location data, and other communication data.
• Communication Data: Information you provide when you contact us via email, phone, or through our website.

Use of Cookies

Cookies are small files stored on your browser that help us improve our website and deliver a better user experience. We use cookies to track how you use our site. You can disable cookies through your browser settings, but this may affect the functionality of our website.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To deliver the services you request from us and manage your orders.
• To Communicate: To respond to your enquiries and provide customer support.
• To Improve Our Website: To analyse usage and enhance the functionality and user experience of our site.
• Marketing: To send you information about our products and services that may interest you, provided you have opted-in to receive such communications.

Data Storage and Security

We take appropriate measures to ensure your personal data is stored securely and protected from unauthorised access. While we strive to protect your personal data, we cannot guarantee the security of information transmitted over the internet, and you provide such data at your own risk.

Disclosure of Your Information

We will not disclose your personal data to third parties, except in the following circumstances:

• Legal Requirements: If we are under a duty to disclose or share your personal data to comply with any legal obligation.
• Fraud Protection: To protect the rights, property, or safety of The Fulfilment Foundry, our customers, or others.

Your Rights

Under the Data Protection Act 2018 and the UK GDPR, you have the right to access, correct, or delete your personal data held by us. You can exercise these rights by contacting us at harley@thefulfilmentfoundry.co.uk.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal data.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Contact Us

If you have any questions about this privacy policy or our data practices, please email us at: harley@thefulfilmentfoundry.co.uk

For further information on your data protection rights or to make a complaint, you can contact the Information Commissioner’s Office (ICO) at 0303 123 1113 or visit www.ico.org.uk/concerns.